Effective Date: 03/08/2026
1. Introduction
Platialtech Ltd, trading as Syntropix ("we", "our", "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website
https://www.syntropix.ai (the “Site”) and Services.
This Site and our Services are operated by Platialtech Ltd, trading as Syntropix, a company registered in England and Wales (company number 15476810), with its registered office at Rourke House, Watermans Business Park, The Causeway, Staines-upon-Thames, TW18 3BA. We act as a Data Controller under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, and are registered with the Information Commissioner's Office (ICO) under registration reference ZC212532.
2. Information We CollectPersonal Information: Name, email, and other details you voluntarily provide.Usage Data: IP address, browser type, operating system, pages visited.Cookies & Tracking: See our Cookies Policy.
3. How We Use Your Data
We process your data to:Provide and maintain our Services.Communicate with you (support, updates, marketing where consented).Improve Site performance.Ensure compliance with legal obligations.
4. Legal Basis for Processing
We rely on:Consent (e.g., marketing emails).Contractual necessity (to provide Services).Legal obligations.Legitimate interests (e.g., Site security).
5. Data Sharing
We do not sell your data. We may share it with:Service providers (hosting, analytics, communications).Regulators or law enforcement where required.
6. International Transfers
Where data is transferred outside the UK, we ensure appropriate safeguards (e.g., UK-approved standard contractual clauses).
7. Data Retention
We retain personal data only as long as necessary for the purposes outlined above.
8. Your Rights (UK GDPR)
You have the right to:Access and obtain a copy of your personal data.Rectify inaccuracies.Request erasure (“right to be forgotten”).Restrict or object to processing.Data portability.Withdraw consent at any time.Lodge a complaint with the UK Information Commissioner’s Office (ICO).
9. Security
We implement reasonable technical and organisational measures to protect your data.
10. Changes
We may update this Privacy Policy. Updates will be posted on this page.
11. Contact
If you have privacy concerns, contact us at: founders@syntropix.ai
