Effective Date: 01/07/2025
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1. Introduction
Syntropix.ai (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website https://www.syntropix.ai (the “Site”) and Services.
We act as a Data Controller under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
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2. Information We CollectPersonal Information: Name, email, and other details you voluntarily provide.Usage Data: IP address, browser type, operating system, pages visited.Cookies & Tracking: See our Cookies Policy.
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3. How We Use Your Data
We process your data to:Provide and maintain our Services.Communicate with you (support, updates, marketing where consented).Improve Site performance.Ensure compliance with legal obligations.
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4. Legal Basis for Processing
We rely on:Consent (e.g., marketing emails).Contractual necessity (to provide Services).Legal obligations.Legitimate interests (e.g., Site security).
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5. Data Sharing
We do not sell your data. We may share it with:Service providers (hosting, analytics, communications).Regulators or law enforcement where required.
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6. International Transfers
Where data is transferred outside the UK, we ensure appropriate safeguards (e.g., UK-approved standard contractual clauses).
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7. Data Retention
We retain personal data only as long as necessary for the purposes outlined above.
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8. Your Rights (UK GDPR)
You have the right to:Access and obtain a copy of your personal data.Rectify inaccuracies.Request erasure (“right to be forgotten”).Restrict or object to processing.Data portability.Withdraw consent at any time.Lodge a complaint with the UK Information Commissioner’s Office (ICO).
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9. Security
We implement reasonable technical and organisational measures to protect your data.
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10. Changes
We may update this Privacy Policy. Updates will be posted on this page.
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11. Contact
If you have privacy concerns, contact us at: founders@syntropix.ai